Your competitor winsthe searches you want.
Paste your domain. In six seconds you see the commercial searches your competitor wins and you do not, and how often the assistants name them instead of you. No account, nothing to install.
- Every number traceable to its source, never generated
- Content published to your CMS, no approval queue to babysit
- Cancel anytime after the 3-month minimum
One buyer question, read across three assistants.
“What’s the best help desk software for a support team of about 15 agents?”
Named most often across 24 answers
- 1Zendesk14 of 24
- 2Freshdesk13 of 24
- 3Help Scout12 of 24
Free, open source, also named: Zammad (avg. position 2.5) · osTicket (avg. position 3.5) · FreeScout (avg. position 4.2)
Help desk software category · measured July 29, 2026 · not a customer · read the raw file, or run the question yourself.
Eight questions a support manager actually asks, run across three assistants. The names above are what came back. One measured vendor was named in 2 of the 24 answers and is not identified on this public page.
- Free projects took the two best positions in the category.Zammad averaged position 2.5 and osTicket 3.5. Zendesk, the most-named vendor in the run, averaged 4.6.
- Named most often is not the same as named first.Zendesk led on mentions with 14 of 24 answers and still averaged position 4.6, behind Help Scout at 3.8 on 12.
- Paste the question above into any assistant right now.If your category works like this one, the gap is already there.
Ten blue links became one answer with three names in it.
When someone asks an assistant for a vendor, they do not get a list to compare. They get an answer, with two or three names. If yours is not there, you did not lose a ranking position. You were never in the conversation.
- You cannot buy your way in.There is no ad slot inside an assistant’s answer.
- A recognizable name does not put you there.In the category above, one funded vendor was named in 2 of the 24 answers.
- Free tools are beating funded ones.In help desk software, Zammad (free, open source) averaged position 2.5 against 4.6 for Zendesk, the most-named vendor in the run.
- What gets built compounds.Stop paying for ads and you vanish that month. Citations do not work like that. FoundCite tracks and republishes weekly to hold the gain.
A fixed set of buyer questions, generated from your category at setup and frozen for 90 days. Multiple AI assistants, fresh sessions, no memory, no saved instructions. Re-run weekly, and reported the same way every time.
One question on its own is noisy: assistants rotate the order and the tail of brands they name, and a single answer proves nothing by itself. That is why the tracking runs on a fixed set of questions, not one lucky, or unlucky, prompt.
Not a diagram of the method, the method itself: every question and verbatim answer from the July 29 run are in this file. One measured brand is masked because it is a company FoundCite does not have permission to name; every other number and answer is untouched.
Three steps, and the system runs all of them.
Analyze, automatically
Enter your domain and category. FoundCite runs a fixed set of buyer questions across AI assistants and Google, and reports how often your brand comes back named, instantly and without an account.
Track, every week
The system re-runs the same questions weekly, logs every answer, and ranks who gets named, how often, and in what position, alongside the domains the assistants are citing instead of you.
Publish, against the gaps
For the questions where you are absent, FoundCite generates and publishes citable articles automatically. Solo ships 20 a month, Agency ships 100. Same process, identical for every account.
You should always know what the system is doing.
- Your visibility score: how often your brand is named across the fixed question set, tracked weekly
- The full list of competitors named, how often, and in what average position
- Which domains the assistants are citing to build those answers, ranked
- The questions where you are absent, the automatic work list behind every publish
- System-generated articles published on a fixed monthly schedule
- A downloadable report, delivered the same way for every account
This is the document, not a description of it.
A real run from July 29, 2026: 8 buyer questions, three assistants, 24 answers. The raw file ships with this site, so every number below can be recounted from the run itself.
| Brand | Named | Avg. pos. |
|---|---|---|
| Zendesk | 14/24 | 4.6 |
| Freshdesk | 13/24 | 4.6 |
| Help Scout | 12/24 | 3.8 |
| Zoho Desk | 7/24 | 4.3 |
| Jira Service Management | 7/24 | 5.7 |
| HappyFox | 6/24 | 7.8 |
Read it like this: Help Scout is named in half the answers and sits at 3.8 in average position, ahead of both brands above it. Being named more often and being named first are two different problems, and a report that only counts mentions cannot tell you which one you have.
| Brand | ChatGPT | Grok | Perplexity |
|---|---|---|---|
| Zendesk | 4/8 | 7/8 | 3/8 |
| Freshdesk | 2/8 | 8/8 | 3/8 |
| Help Scout | 3/8 | 5/8 | 4/8 |
This is the half a single check never shows. Freshdesk is named in every answer Grok gave and in two of eight from ChatGPT. Asking one assistant once tells you almost nothing: the same category, asked the same way, produces a different shortlist per assistant.
Your own report carries every question with its verbatim answer per assistant, the model version and date, and the questions where you are absent. In this run Help Scout is missing from 12 of the 24. On Solo and Agency that list becomes the publishing queue.
Publishing on a schedule is not the same as reading the answer first.
Generic publishing tools
- Publish articles to your site on a fixed schedule, without checking what AI assistants actually say
- Report Google Search Console clicks and impressions
- Only touch domains you own
- Never read the answer an assistant gives your buyer
- Solve volume, a real problem, but not this one
FoundCite
- Reads the answer first, word for word, with the date and model version
- Reports how many of a fixed question set name you today
- Publishes automatically against the exact questions where you are absent
- Re-runs the same questions weekly so the number is checkable, not claimed
- Solves being absent, which volume alone does not fix
If a publishing tool is already running and the answer still names someone else, that is what this is for.
See your own number first.
Enter your domain and category. FoundCite runs a fixed set of buyer questions across AI assistants and sends back whether you were named, and which competitors were.
- Free, one analysis per domain.No card, no account required.
- Automated, not a sales process.The same fixed method behind every paid report, run on your domain.
- System-generated result.Identical process for every domain that submits one.
The objections, answered straight.
Is this SEO, or something else?
Both, and they are not the same event. SEO earns clicks on your own pages. Being named inside an assistant's answer is a separate outcome that can move in the opposite direction of your rankings: in the help desk category above, the vendor named in the most answers still averaged position 4.6, behind a smaller competitor at 3.8, so more mentions did not mean a better slot. FoundCite publishes content that goes after your Google rankings and measures whether the assistants started naming you, because one set of pages feeds both.
Why is FoundCite cheaper than an agency retainer?
Because the measurement and the publishing are automated. A fixed method, run by a system, costs the same whether it runs once or every week. Solo is $199 a month, and the first week can be bought for $9 to see the whole thing running on your own site before the subscription starts.
How does FoundCite measure it?
A fixed set of buyer questions, generated from your category at setup and then frozen. Fresh sessions, no memory, no saved instructions. Run once for the free analysis, and re-run weekly on Solo and Agency.
How do I know it is worth it before paying for a month?
The sample report on this page is a real run from FoundCite's method, not a mockup. Yours arrives with your brand's real name and every competitor visible instead of masked.
Why not have someone on my team write this content?
You can. FoundCite's advantage is that it reads the AI answers first and targets the exact questions where you are absent, then publishes against that list automatically instead of guessing at topics.
What if the assistants change how they pick sources?
That is why FoundCite tracks weekly instead of once. A structural change in how a model chooses sources shows up in the tracking within a week, across every account it affects.
Do I need to talk to anyone to start?
No. The free analysis runs without an account or a conversation, and the $9 first week gets you the whole product on your own site. Solo and Agency are self-serve, monthly or annual, cancel anytime after the minimum term.
See today’s answer before you change anything.
The free analysis shows whether AI assistants name you today. Solo adds the full answers, every competitor, the questions where you are absent, and re-runs the whole thing every week.